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Faqs

For an effortless shopping experience, we’ve put together a list of commonly asked questions and their answers to help resolve any uncertainties before purchasing on our site.

Why choose us?

medzguru.store is a premier pharmacy focused on ensuring customer safety, security, and health. We provide round-the-clock services, express USPS delivery options, and significant discounts.

Is your pharmacy authorized?

www.medzguru.store is authorized by the pharmacy board. We exclusively sell FDA-approved medications to our customers.

What are your operating hours?

Our website is operational 24 hours a day. Our customer service and delivery teams are available from Monday to Friday.

How can I get in touch with you?

All contact information is available in the Contact Us section. You can reach out to our customer service representatives and pharmacists via email, phone, or chat. We are available at all hours to assist you.

What medications do you offer?

medguru.store only sells FDA-approved medications. We offer a variety of pain relief, sleep aids, and other medicines. For detailed information on our products, please refer to the Products section.

How do you ensure the safety of your packaging?

The safety of medications is of utmost importance to us. We package pills and other drugs in thick and discreet packaging to protect their integrity and confidentiality.

What payment methods do you accept?

We accept numerous payment methods, including credit cards, debit cards, Gift Card, Bitcoin (15% off), Western Union (15% off), PayPal, Cash App, Venmo and COD (Very soon)

What should I do if I receive a damaged or incorrect package?

If the package you receive is damaged or not what you ordered, please contact our customer service team. We will investigate the issue promptly. Our delivery staff will pick up the damaged package and replace it with the correct one.

What if my package doesn’t arrive?

If your package does not arrive within 3 – 4 business days after your order, we will issue a full refund.

Do you offer any discounts?

We provide a variety of discounts to our customers, including those for special occasions and seasons. You can find all the details on our discount offers through our emails and messages. Feel free to contact our customer service for the best deals.

Are the medications you sell safe?

medzguru.store only sells FDA-approved medications. We are deeply committed to the health and safety of our customers. We ensure that all medicines are dispensed with a proper prescription and provide all necessary information to our customers along with the medications they purchase.

What information is required to purchase a product?

To purchase a product from our Medz Guru, you need to provide the following information:

  • Your details (name, email, phone number)
  • Your billing and shipping information
  • Payment details.
  • Verification