Delivery and Shipping Policy

Orders made on medzguru.store are handled by our main office in the USA, specifically in Oregon. We transport orders to the USA using trusted courier services like USPS, ensuring express but safe delivery for your convenience. It’s important to note that as per our Shipping Policy, our courier partners do not operate on Saturdays and Sundays.

Should you order on a Friday after 2:00 PM, we will start processing your order on Monday. The time it takes for your order to be delivered depends on the shipping address and the contents of your package, and delivery times may be delayed during the holiday season.

Should the improbable event occur, that your package does not reach you on time, please get in touch with us. We will either reship the item or provide you with a full refund, whichever you prefer. Feel free to contact us via email or live chat for any questions.

Order Delivery Process

As mentioned, we do not deliver on weekends. Typically, orders are dispatched within a 3-4 business day timeframe after we receive your order.

If your order does not arrive within two days of being shipped, you can request a re-shipment or a full refund.

The time it takes for your order to be delivered can vary based on your preferences, the number of items in your order, and your shipping address.

Assured Delivery

We are committed to ensuring your order is delivered with satisfaction. If your package does not arrive as expected, please log into our website and file a complaint through our live chat feature.

We will offer complimentary shipping from the same or a different manufacturer, or provide a full refund, depending on your choice. You can trust that all our products are authentic and made with your health and well-being in mind.

Rapid Response

Our dedicated sales team is available to respond to email inquiries within 24 hours. For more information about our company and policies, we encourage you to visit our website and get in touch with us.